Refund Policy

At Sleephouse Furniture, customer satisfaction is our top priority.‌ If you're not completely satisfied with your purchase, we offer a clear and fair refund policy to ensure your rights are protected.

• Eligibility for Refunds

You may request a refund within 14 days of receiving your order.

The item is unused and in its original condition;

The original packaging is intact;

Refunds are granted in full if the issue was due to our fault (e.g., damaged item, wrong item sent, or shipping errors).

• How to Request a Refund

• Contact Us

Email us at info@sleephousefurniture.shop within 14 days of delivery. Include your order number, reason for refund, and photos (if applicable).

• Approval & Instructions

We’ll respond within 1 business day to confirm eligibility and provide the return address and instructions.

• Return the Item

If a return is required, please ship the item within 3 days of approval using a trackable shipping method.

• Refund Processing

Once the item is received and inspected, we will issue your refund to you within 2 business days.

• Return Address

After customer service review:

4407 N JOHN YOUNG PKWY, ORLANDO, FL, 32804

• Additional Notes

• Shipping Fees:
• If the refund is requested for personal reasons (e.g., changed mind), original shipping costs are non-refundable, and return shipping is the buyer’s responsibility.
• If the refund is due to product quality or shipment issues, we will cover all shipping costs.
• Keep return tracking proof until your refund is received.
• Refunds are not guaranteed for claims submitted after 15 days or without following the return process.

‌Contact Us‌

Company Name: SLEEP HOUSE FURNITURE & DECOR LLC

Address: 4407 N JOHN YOUNG PKWY, ORLANDO, FL, 32804

Ein:93-4287761

Phone: +1 5207882352

Email: info@sleephousefurniture.shop

Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)