Shipping Policy
At Sleephouse Furniture, we prioritize the safe and efficient delivery of your seeds. Our shipping policy is designed to ensure transparency and reliability from order placement to delivery.
- Order Processing Time
Orders are processed within 3 business days, excluding weekends and U.S. federal holidays.
In cases of extreme weather (e.g., very cold or hot temperatures), we may temporarily delay shipping to protect your plants. If this happens, we will notify you promptly regarding any delays.
- Delivery Time & Carriers
We partner with the following trusted carriers for delivery:
- UPS
- DHL
- USPS
Your order will typically arrive within 14 business days. Delivery times may vary depending on your location and the carrier’s performance. A tracking number will be sent to your email once your order has shipped.
- Shipping Areas
Currently, we only offer shipping within the continental United States (excluding U.S. territories and P.O. boxes).
- Shipping Costs
- Free shipping on orders over $40 USD.
- A flat shipping fee of $4.99 for orders under $40 USD.
Shipping costs are calculated automatically at checkout. Periodic promotions and special shipping offers may be available and will be announced on our website.
- Shipping Delays & Responsibility
We make every effort to ensure timely delivery, but external factors such as weather conditions, high shipping volumes, or carrier delays may affect delivery times. Sleephouse Furniture is not responsible for these delays, but we will assist you in tracking and resolving any issues with the carrier.
- Packaging & Plant Protection
To ensure your plants arrive safely, we carefully package each order with protective materials. If your plant is damaged during transit, please contact us within 48 hours of delivery with photos of the issue. We will promptly arrange a replacement or refund.
Contact Us
Company Name: SLEEP HOUSE FURNITURE & DECOR LLC
Address: 4407 N JOHN YOUNG PKWY, ORLANDO, FL, 32804
Ein:93-4287761
Phone: +1 5207882352
Email: info@sleephousefurniture.shop
Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)